Inbound Mail Server
Create New Record
CommerceCore™ allows the incoming mail to trigger a creation of a new record.
Automatically sort and route emails
The Inbound mail server configuration in CommerceCore™ lets you automatically sort and route emails from customers into the right document. This reduces the risk of losing customer communications or having to search through multiple inboxes to find the right email.
Add followers to documents
Include others in the context of a particular document so they can follow along or be updated as needed. This is especially useful when working on complex projects with multiple people.
Notify users about progress or problems
Handle replies to Messages sent from the Chatter of various documents.
Outbound Mail Server
Quickly reply to customers
Send emails straight from CommerceCore™ to customers and clients using a simple CommerceCore™ mail server configuration.
Stay connected to your CommerceCore™ database on the go
Access all the features you need from your mobile device.
Easy access to Email Template
No need to open email template wizard. Select and send email template from chatter.
Create and manage Message Templates per Model/Object
Save time by avoiding retyping of messages. Create a professional look for your customer communication.
Send email with predefined attachment to template.
Add Attachment from Chatter
Add images or files related to support issue and ask customer to check those files.
Add some PDF files, Spreadsheets or Images and ask customer for feedback.